camera56

I know many of you have fitted your ride with an after market saddle. I've had a couple built by a guy in Seattle named Rich, who has built over 20,000 custom saddles in the past ten years. The other day I had one built and wrote about it at midliferider.com. Here's a snip.

Meet Rich. He Makes Saddles. Lots of Saddles.




I met Rich (www.richscustomseats.com)a couple of years ago shortly after I purchased a FJR1300. It’s a marvelous bike, made to gobble entire states in a single bound. It can also show a tail light on a back road to a poorly ridden sport bike. I loved it the moment I rode it. But I’m not that 24 year old any more. I also can’t leave well enough alone. So I hiked my complaining butt and sore limbs down to Rich’s to see about a custom saddle. Problem solved.

Two years later, I find myself in possession of a brand new Aprilia RSV Factory, a stunningly beautiful Italian superbike that goes, stops, and turns like hell won’t have it. It’s also less than a comfortable place to spend a lot of time. So, figuring it worked once, why not again, I called up Rich and made an appointment for me and the Priller to get a new seat.

I should confess at the outset that the whole idea of having something custom made seems completely foreign to me. English gentlemen have had their suits, shirts, ties, pocket squares, shoes, and knickers done in this way forever. All furniture used to be done this way. The hyper wealthy call their naval architects every couple of years to ring up a new mega yacht. The rest of us generally buy retail and make do.

There is a certain logic to the idea of a custom made motorcycle saddle. It’s the single largest point of contact between you and your bike. It plays a big role in how your body is positioned in relationship to the other controls. Depending on the design, it provides comfort, support, and a platform for leveraging your bike . . . or not. Given that our skeletons are fundamentally unhappy sitting, it’s the first and last line of defense between comfort and misery. Yeah, when you put it that way, getting one shaped just for you doesn’t seem like such a bad idea after all.

Rich has been building saddles at his shop in Seattle for a long time. He figures that over the past ten years alone, he’s built something north of 20,000 of them. A lot of them are built for people who spend the day in his shop going through multiple fittings while watching the seat go from what is usually crap foam covered in crap vinyl, to a leather-clad work of art.

The day I showed up Rich was feeling the sting of an unhappy customer.

I built a seat for this guy. He calls me up after I built it. “This thing is beautiful,” he says.” He went on and on about the leather and the stitching and the work. A while later he calls up and says he wants me to lower it in the back. Well the pan is built the way it is. You can only drop it so far.

I said, “I’ll change it as far as I can. You try it and if you don’t like it, send it back.” So I built up the nose and cut down the back as far as I could and sent it to him.

So I get this email today, “Rich is so busy talking about what he knows about seats that he doesn’t listen to what the customer wants.” It’s not that I don’t listen to what people want. I have to work with the parameters of the seat. He probably caught me on a day when I was busy or distracted and I was probably short with him. I know I do that sometimes. And I don’t try to do that. We’re trying to help people. We’re trying to make them happy. He was saying what a beautiful seat it was and now he doesn’t like it.


I don’t know. Whenever someone writes to me like this guy I always take it really personally because I really am trying hard. My heart is in this. I want to make great seats everyday. But you’re working with different anatomies, different people, different personalities, and on and on. If I can’t build you a seat, I’ll give you your money back.

It’s a tough way to start the day. It’s the part about being a small business owner. It seems like a silly place to start a story, but to me it speaks to the part that I find so intriguing about the whole enterprise.

Rich has dedicated his life to this one odd thing: making custom motorcycle saddles. Years on, he still gives a rip. I’ve been in his shop probably four times in the past two years. Every day it’s the same. He’s talking to a bunch of middle-aged people about their aching butts and their custom aspirations. He treats them all like they’re the only person in the world when he’s talking to them. He’s got his hands on the critical parts of the process. He’s funny. He’s super knowledgeable. He loves bikes. He tells great stories. He knows more about what you rode in on than you do. Amazingly, he invites you to watch and take part in the process. I can’t think of many other craftsmen who would allow you to sit and watch them work.

Equally as striking is the person with the bike. He or she also gives a rip. They’re passionate enough about bikes and riding to want to make their bike their own. They want it just the way they want it. They don’t want to live with the compromises invented by the factory.

Bringing these two forces together is like watching improvisational theater. It’s just a great show. With all that passion and opinion running around, there are bound to be pinch points. By his own admission, Rich is a control freak. To some extent, so are his customers. Like I said, it’s great show.

Let the Games Begin



I wheel up to Rich’s at 8:30 in the morning. Entry requires honking at a garage door and then a swoop down a concrete driveway to the workshop below. I’ve done this before but remember feeling slightly intimidated by the blind drop the first time. Other men rev and gun their engines to properly announce their arrival. I’m not those guys. I cut my engine at the top and coast to a stop behind a BMW 1150 GS and next to a BMW “Chromehead”. Also on the row ahead of me are Rich’s all-up custom Shovelhead and a spanking Paul Smart Ducati I haven’t seen before. Row one is usually Rich’s, so I assume it’s his bike. It is.

Yeah, I need that like I need a hole in the head. But I just love to look at it. If I could put it on my mantle in the living room I would.

And of course you have to do stuff to make it your own. I made a seat the first day I had it. I removed all the stickers. I modified the license plate. I made a number cover for the front light. I put an exhaust on it before it was ever delivered to me.

It’s fun to ride. It makes a great noise. It’s a bike with a soul.

While we’re gassing on about Aprilias and Ducatis, a guy named Tom rolls in with a nicely done ‘86 VFR 750. He and I, along with the owner of the Chromehead, various members of Rich’s team, and an assortment of Harley owners who come and go during the day --including and especially a couple who role in with a zero mile 105th anniversary edition V-Rod, resplendent in copper and black paint--will be part of today’s performance.



The process begins with the removal of the stock seat coming for stripping. Most seats are stapled together, and consist of a seat pan (molded plastic or metal on older bikes), foam, and either vinyl or leather. My bike is new, so the foam looks like extruded vanilla ice cream. The foam on older saddles is just plain scary looking. With covers off, not one of the donors look even half up to the task of supporting a rider for longer than a run to the donut shop.

I recall seeing all of this for the first time and thinking, “I’ve got a $12,000 bike with a $12 saddle.” Two years on, my opinion of the working end of what I sit on hasn’t changed. “I have a $17,000 bike and a $17 saddle.” I think I may be high on that latter figure. Nothing Rich has to say suggests I’m wrong. Underneath, the Harley saddles are even scarier . . . big blobs of foam that look like they’re ready for rendering, not sitting on.

Rich and the rider talk about the bike, where, how much, and how often he or she rides, what he or she likes and dislikes about the saddle, and where it hurts. Rich gives every impression of listening intently, no mean feat given that he’s had this exact same conversation with five to ten riders a day for the last decade at least.

My bike doesn’t have a center stand so one of the cast members comes over to support the bike while I perch in my best go-fast position. He looks desperately for something to hang onto, settling in on the parts of the clip-ons I’m not gripping.



Rich has me move around and change positions until I’m settled into what passes for normal on a sport bike. There aren’t a lot of options so this part of the process is pretty straightforward. With a touring oriented rig, there is much more to talk about . . . angle of the spine, angle of the knees, angle of your elbows, length or reach . . . Rich wants you to focus on all of it as, within limits, he can build you something that can move you up, forward, back, or down with front to back angling to match.

The truth is, most riders don’t really have a clue what they really want, which is probably best. Others have very distinct ideas. That doesn’t always work out.

I make the same seat day after day in a thousand different configurations. Some guys will come in here and say something like, “20 years ago I had a Honda with a flat seat and I could ride it all day long.”Well first of all, you’re twenty years older. Second, it was a crappy seat. Your body is not the same. Just because your memory reminds you of that doesn’t mean that’s the way it was. I know that I used to do the same thing. I was just happy to be riding a motorcycle.

Whenever people want me to build things that are different than what I do every day, they rarely or never work. But sometimes I’ll try it. I don’t do this to do them as fast as I can. I do it to make them as good as I can. I try to perfectly fit each individual to the best of my abilities. When I start building something completely different from something that is successful every day, it just doesn’t work.

In the case of building a seat for a sport bike, the range of choices is pretty small.

It’s like other seats. The difference is like other bikes, it’s a compromise. The seat is shaped like this (concave). We want to get it like this (convex). The contact area was like this (small). We want to make it more like this (larger). It will never be a luxury-touring bike. We just want to take some of the sin out. We want to make it as good as we can. It will be better. But it won’t be perfect.

Sport bikes are designed to be race bikes with lights. You have to build a seat you can hang off on and lean into the turns, but you want to make a little bit of pocket so it’s not taking your body and beating you to death. But it’s not the difference you find when you take a stock Harley seat and make a custom. The stock one is nasty. Then it’s perfect.

When you get on a sport bike you get on it and think, “what was I thinking?” When we’re done, you’ll think, “That’s a little better.”

Let the Games Begin

The initial fitting ends with Rich drawing all over the stock saddle. I’ve looked at a bunch of these at this point and they all look like the line of march for the Siege of Tobruk. There are lines, arrows, and arcs everywhere. I think I was sitting on top of Rommel’s feinting maneuver, but I could have also been the British 8th Army. I couldn’t really tell.

Rich waives and points and says things about ten-pound foam, or maybe it was seven, and off the seat goes for the first round of modifications. While that’s happening, Rich launches into another story, or if there is another bike and rider, another fitting. The rest of the shop whirs away, with people working on saddles in all states of repair, rebuild, and recovering.

The next time I see the saddle it’s been glued up with a layer of muscular looking foam. Rich has at it with a wicked looking saw-thing, I’m sure it has a name. He wields it like I might use a spoon in pudding. He’s done this a zillion times, at least one time at the cost of part of a finger.



Brrrrrrrrgrrrrp. The blobby looking thing that used to be my saddle is once again looking ready to ride, but now with some contours where my butt goes.

The seat goes on and off the bike a couple more times, interspersed with me sitting on it, Rich drawing on it, and then him sending it off for more of this and less of that. Each time it makes the circuit, he’s inspecting it and shaping and reshaping it himself, not trusting the really critical parts of the process to anyone else.

Ready to Ride, Sort of



“Okay, go take it for a spin. If you hate it immediately, just come on back. If not, ride it for ten or fifteen minutes.”

I remember the first time he told me that two years ago. I get why it’s necessary, but there’s a part of your brain that says, “It looks like a sofa that met a Pit Bull in heat.” There are different colors, shapes, and densities of foam all stuck on with the occasional scribble still showing through.

For a sport bike, it’s a pretty straightforward process. I’m never going to be on the bike for longer than an hour at a stretch, and anything will be an improvement. For the sport touring, adventure touring, and touring set, it’s a whole other thing. One guy, Gary Eagan, took off with his saddle still uncovered and test rode it from Seattle to Alaska and back. When he returned, Rich covered the saddle and Gary went and broke a bunch of records.

My new seat is huge improvement but I find myself crowding the tank more than I want. So Rich adds more foam to the nose and does a bit of reshaping. The difference is remarkable. Sold!

One of Rich’s guy takes the seat to a table where he’ll install a gel pad and cover the whole assembly with some sort of miracle cloth. Rich and I head over to the rack to pick out a covering.

Rich likes color and he’s done some wild applications on some wild looking bikes. There is a pair of mesmerizing choppers at the back of the shop that are getting fitted out with crazy-shaped saddles. I didn’t want to ask the name or cost of the material being used for the covering.

“Your bike is just screaming for a carbon fiber look.” Good call as that’s a big part of the up-charge for the Factory addition of my bike.

“Normally I’d say go for some color, but your bike has so much going on visually, we don’t want to fight it. So how about an accent in gray, like your bike?”

The rest of the customers are inching closer at this point to see what Rich has in mind. Mine is the first seat to get done today and people want to see. We’re all smiling and nodding at the pairing Rich has come up with. I’m feeling right now like the guy who just selected the Amorone to go with the entre because it brings out the richness of the flavors.

The combination is fabulous and the two leathers and the saddle head to the upholstery bench. There, they’ll make a pattern, cut the materials, stitch them, fit them, attach them, and treat them in the next 90 minutes or so.



By this point in the play, everyone in for a custom saddle is deep into the process. People are coming and going, roaring more confidently up and down the steep ramp now that they’re in the club. Hanging around in Rich’s shop has that affect. Where the stories tended to flow one way at 8:30, by noon the air is thick with bench racing, tall tales, recollections of epic rides gone by, and secret confidings like, “If my wife knew how much I have in this bike, she’d kill me.” We all nod knowingly.

The customers have also settled into a routine that intersperses messing around with their bikes and either talking on the phone or typing on a laptop. By and large it’s an entrepreneurial bunch. All of us tell ourselves that we’re masters of our own destiny and “taking a day off” is no big deal. But it clearly is. The world outside is calling and we’re calling back. It’s understandable but sad in a way. I think if the bikes could talk, they’d be pissed. As it is, they just sit and sigh. “You just don’t get it, do you!”

Leaving the Club House



Finally my custom saddle is done. It’s stunning. And now I don’t really want to leave. I just want to sit and look at it. I want to see the rest of the saddles as they’re done. I want to keep talking about bikes. I want to know more about these people.

“Why do you ride?”

“Why this bike?”

“What do you do?”

“What do you wish you did?”

There’s more to this than a custom seat. There’s more to this than bikes and riding. There’s a story attached to all of us and these stories are just bursting to be told. Not at home with your significant other. Not even with the people you ride with on weekends.

But here in the clubhouse, people freely admit that they’re no longer tough enough to just shrug and grind it out another couple of miles. There’s an unexpected level of vulnerability. The souls are stripped as naked as the saddles.

“Am I sitting on my bike right?”“

"Should I be feeling that pain right there?"

“Tell me it’s okay to be spending all this money on a saddle!”

“What do you think about this gray? Is it too blue? What about a warmer tone?”

“The leather is $100 more than the vinyl? Do I deserve it?”

It’s almost sweet. That word may grate, but it’s the right one I think. The adults have left the building. It’s just us kids now. Kids with their new bikes all over again. The ones our dad’s gave us. The ones we’re now clipping playing cards to so that we can make them sound like a real motorcycle. A great circle is closing, if only for a couple of hours.

And then the phone rings and the spell is broken. I’m geared up and shaking hands with Rich who tells me, “I hope you ride it a million miles.” What a wonderful way to part company.

__________________
Follow PNW Riders on Facebook and Twitter

Plummy

that was awesome

__________________
Follow PNW Riders on Facebook and Twitter

KillermondoDude

very Eloquent and spiritual
it almost sounds like hallowed ground

__________________
Follow PNW Riders on Facebook and Twitter

Avboden

Rich's is the BEST!!

My family has had 4 seats made by him so far. Simply the best seats i've ever seen. Plus, if you don't like ANYTHING about your seat, they'll fix it free of charge, at least thats the way it used to be.

If you need a custom seat, it is worth the trip to go see Rich. You wouldn't believe what this place can do.

So far he has made us

2 seats for a 2003 Guzzi V11 Cafe Sport
1 for a 2006 Harley 883 sportster
1 for a 2006 BMW K1200S


If you need a lowered seat, this place can do it and still make it comfortable.

__________________
Follow PNW Riders on Facebook and Twitter

Chipper6

Great write up ... hope to do business with someday

__________________
Follow PNW Riders on Facebook and Twitter

WashingtonBlonde

Nice.. so out of curiousity.. How much does a seat like that run??

__________________
Follow PNW Riders on Facebook and Twitter

MichelinMan

I've heard rumors of $250-$300

__________________
Follow PNW Riders on Facebook and Twitter

pjd

If that's the case, well worth it I think. A Corbin seat for my bike is $259 and while you can pick covering and stitch piping and such, you're not getting the fitting and customization you do with Rich's.

__________________
Follow PNW Riders on Facebook and Twitter

nancejd

http://www.richscustomseats.com/pricing.asp

Looks like $400 for a vinyl seat, $500 for leather.

__________________
Follow PNW Riders on Facebook and Twitter

camera56

That's about right. If you want something really fancy, it's more than that.

For your money, you get . . .

A MUCH more comfortable saddle. The difference is huge.
Great theater for 8 hours. It's just a gas hanging out there for a day.
An unconditional, no bs guarantee forever. If you ride it 10,000 miles and you want him to change something, he does it.
The fun of having something built JUST FOR YOU.

That seems like a hell of a bargain when you think about it.

__________________
Follow PNW Riders on Facebook and Twitter

Quickbeem

Rich's is the best !
We have 2 of them !

He did such a good job on my Wife's FJR seat she can now touch the ground with some ease where she couldn't before!

__________________
Follow PNW Riders on Facebook and Twitter

Jersey John

Great write up. I want one for both my bikes.

__________________
Follow PNW Riders on Facebook and Twitter

Rippn

Rich's, the best!!!!!! I'm an upholsteror, so I have a real peak into what and how. He in exemplery and national known. Quarter of n inch can make the difference, espec. if you have a 'sweet' spot thal it all works togather w/. i remember being in tonasket w 135 mi. to go and absolutly in tears on my vf1000f. The next week redide the seat, proper foam, and the transformation was typicaly astounding. "A proper seat is worth it's wieght in..."
A Corbin will even seem like a pain compared to one fitted to you, thebike and your needs. A VERY worthwhile investment.
My hat is off to Rich, for upholding the standards of our midevil guild.
Free and clean, Ripp'n

__________________
Follow PNW Riders on Facebook and Twitter

nancejd

Honestly, it's on my list of things to do with the new bike. The adjustable clutch lever will probably be first though.

__________________
Follow PNW Riders on Facebook and Twitter

SeattleVet

I had my seat made about 2 weeks ago, and had much the same experience. I commented to one of the others who were getting a seat done that it was a blast just watching the way Rich 'choreographed' everything. What initially looks like major chaos actually is a well thought-out workflow among his entire staff.

I found out that my body is a little crooked, and the seat now matches me. On the first little ride I immediately noticed a difference in handling; the bike now works *with* me instead of fighting me in some situations. After the first test ride I told him that there was pressure under my thighs, when I was riding, not stopped. He had me lift each leg while seated, and made a mark. He told me to run my finger along under my leg and stop where I felt the most pressure. When I lifted my leg, up my finger was right in the middle of the "X" that Rich had made on the foam.

Yeah, this guy is that GOOD! He's had something like 35 years of practice, and he knows bike seats inside-out. A seat made by him is worth every penny, and then some. My only regret is that I spent the last two years with my ass in the stock seat, where after only about 2 hours I was done for. The new seat is sort of like sitting in a catcher's mitt, and should be comfortable for a LONG day of riding.

I was going to post up a 'Day at Rich's' story after I rode if for another week or two. I can't really add anything to Kevin's story, though - he has captured the atmosphere at Rich's quite well. All good people there, a little expensive - but well worth it.

__________________
Follow PNW Riders on Facebook and Twitter

CForce

I'd really like to meet the previous owner of my bike someday. I doubt I'd have sprung for a custom seat, but I love mine and it gets rave reviews from my passengers. Throw in the fog lights and the windshield... I need to shake this guy's hand.

I took the "sail" off yesterday and put a stock shield on the bike to see what it was like. It's definitely prettier, but I don't like the ride as much.

__________________
Follow PNW Riders on Facebook and Twitter

Red Seven

That was an awesome article you wrote, Camera! Makes me want a custom seat for my cafe, even though that would betray the idea of a cafe!

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

cool write up,

I'm probably gonna spin by and check out there shop pretty soon (doubt I can spring for the price of the seat before mid summer)

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

well,

after this write up, I decided to go for it.
spent all day there yesterday.

verry happy with my new connie saddle

__________________
Follow PNW Riders on Facebook and Twitter

mjn

Great writeup!!

Been seriously considering this for some time...

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

preview of the final covering







Edit:
here's the final product

__________________
Follow PNW Riders on Facebook and Twitter

ZXtasy

Great thread! Wifey and I spent 6 hours at Rich's on Friday the 10th. Rich and co. are a hoot to be around and the instant camaraderie with the 4 others getting seats done was a blast as well. After we told him that she was not going to switch from a Ninja 650to any Harley in the forseeable future, he went to work. I will post pictures later, but the seat is now 1/2" lower, totally comfy, and looks better than the stocker to boot! He is building a new shop and should be open next spring and will have a much better biker friendly experience with many goodies to offer.

I would reccomend a Rich's seat to anyone who is not happy with the stock or needs to be lower. His pricing is not unreasonable at al when considering he will do alterations, it is custom fit, and they are not like Corbins that add almost double the weight.

__________________
Follow PNW Riders on Facebook and Twitter

Pointman

Rich is the best!

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

here's the final product...

sorry, still crappy cameraphone pics

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

just fealt like bumping this thread


I love my seat

__________________
Follow PNW Riders on Facebook and Twitter

dragracer1951

My Norton is going to go over there in a bit.
I've had Rich make me a couplt of seats. The guy is simply awesome.
It's a GREAT way to spend a day.

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

anyone know if Rich's has moved to Kingston yet?

__________________
Follow PNW Riders on Facebook and Twitter

dragracer1951

I heard the other day from someone that he had in fact moved over here.
I gotta investigate this...

__________________
Follow PNW Riders on Facebook and Twitter

mgdavis

The website says that his new building is at

8264 NE State Hwy 104
Kingston, WA 98346

I've been wanting one of his seats for a couple years now. Maybe this summer I'll be able to come up with enough cash to make it happen.

__________________
Follow PNW Riders on Facebook and Twitter

Avboden

DOOO IT! Seriously you won't regret it

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

I've got one on both my bikes,

youre welcome to check it out sometime

__________________
Follow PNW Riders on Facebook and Twitter

Lone Rider

Done !! Will be Finally fixing KHI's fail.

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

VFRtard got his ZX14 done a couple weeks ago.


grand opening is July 18th
and should be a good time...

__________________
Follow PNW Riders on Facebook and Twitter

Lone Rider

I'll be in Alaska then, bummer.
I have a appt. on Tuesday to redo the 14. Installed Buell pegs and will have to "fake" taller bars.
Wednesday I haz "touring" bike.
Will be big changes to do a track day on it now.

__________________
Follow PNW Riders on Facebook and Twitter

VFRtard

He does a fantastic job and the time you get to spend at his shop is always a good time.

__________________
Follow PNW Riders on Facebook and Twitter

Lone Rider

Seat is done. Great experience. Rich is a hoot!!!
Unfortunately I have the head cold from hell and didnt enjoy the experience as much as I'd like.
Got a leather cover. Pebble texture for my butt and smooth on the rest. Red stitching looks great and the lines work with the cowl cover.
The single best mod to my bike except for the suspension by Barry.
I haz happy bony butt now!!
It will only get better as the leather and foam shapes to Me.
425 well spent!!!
I now have 22 gazillion into a stockish looking jap bike.
I B married to Big Red now.
We are going on a extended honeymoon in Aug.

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

congrats !!!!


$425? with the Leather cover?
he cut you a deal

__________________
Follow PNW Riders on Facebook and Twitter

Lone Rider

Yea, maybe he took pity on my sic azz.
Or possibly the impossibly rich crazy chick looking at every swath to match her weird paint job or the hugely rich dude with just a custom frame that picked Ostrich ($700 just for the skin !) made his day and he cut Me some slack. Whatever, a very cool operation and solid guy.
They ARE bike people, I loved it.
Very sorry I'll be North for his grand opening!!

200 miles today in Seattle and taking the long routes.
For being as achy, snotty sick as I am my body feels great.
The stock seat and race suspension would have crippled Me.
Honestly? If I still had the stock seat I would have taken the cage.

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

where ya going today?
what time?

I'm looking for something to burn a few hours this morning
Friday morning ride

__________________
Follow PNW Riders on Facebook and Twitter

krautBurner

bump,

rich's rocks !!!

__________________
Follow PNW Riders on Facebook and Twitter