Reply
 
LinkBack Thread Tools Display Modes
Old 10-06-2012, 02:37 PM   #1
Pit Crew
VFRtard's Avatar
OP
 
Joined: Feb 2008
From: Bremerton

I Ride: 1 of 2 bikes that are trying to kill me
Cliffs Cycle Center
Is it just me or does anyone else wonder if they actually perform service there?
Everytime I have stopped in or called for a part, it is not in stock. Just today I called and they did not have a valve cover gasket in stock. WTH are they supposed to tell a customer who is having a valve check done? We will have your bike back to you in a week!?

__________________
Follow PNW Riders on Facebook and Twitter
 

Old 10-06-2012, 09:42 PM   #2
Endorsed
noob636's Avatar
 
Joined: Aug 2008
From: Silverdale

I Ride: 04 GSX-R 1000 (Sold). '07 R6
The only part they ever had in stock that i ordered was and oil drain plug. and somehow it always takes a week.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-06-2012, 10:03 PM   #3
Novice Racer
SiCC's Avatar
 
Joined: Apr 2006
From: HighBridge Snohomish, WA

I Ride: GSXR600,DRZsm
i may be of the minority here but in my opinion it is not fair to think that a dealer is stocking all parts. i work in the service industry (not automotive) and we only stock common failure parts. if you are requiring maintenance parts then you schedule your service prior to dropping off the bike and parts being delivered.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-06-2012, 10:11 PM   #4
Peg Dragger
Buick_65's Avatar
 
Joined: Mar 2008
From: Poulsbo, WA

I Ride: 1290 SDR, WR250X, SV650
They didn't even have an SV oil or air filter when I went there.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-06-2012, 10:43 PM   #5
Novice Racer
SiCC's Avatar
 
Joined: Apr 2006
From: HighBridge Snohomish, WA

I Ride: GSXR600,DRZsm
“ Quote:
Originally Posted by Buick_65 View Post
They didn't even have an SV oil or air filter when I went there.
i see air filter as weird, but no oil filter is fucked up.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-07-2012, 02:26 PM   #6
Pit Crew
VFRtard's Avatar
OP
 
Joined: Feb 2008
From: Bremerton

I Ride: 1 of 2 bikes that are trying to kill me
After calling for a price quote on a 15k service last week, they said they could schedule me for a friday and have it out by saturday. There is no way in hell they could have done that when they are missing a required part for the job.
When a shop that claims to do service does not keep the simple things in stock. (Gaskets&fasteners.) There is no possible way they are doing things in a timely matter unless they totally scrimp on quality.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-07-2012, 04:52 PM   #7
Moto2 Contender
courier11sec's Avatar
 
Joined: Sep 2008
From: where they don't have lawns.

I Ride: on the storm.
Nevermind...
<==dummy.

__________________
Follow PNW Riders on Facebook and Twitter

Last edited by courier11sec; 10-08-2012 at 05:47 PM.. Reason: I got confused. Mostly because I'm a god damned idiot.
 
Old 10-07-2012, 09:08 PM   #8
Novice Racer
ZXWUT?'s Avatar
 
Joined: Sep 2007
From: Kent, WA

I Ride: 05 KTM 625 SMC
I feel the same way; that's why I use Brother's as much as possible. Cliff's is in sales, Brother's deals service as well.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-08-2012, 07:57 AM   #9
Pit Crew
VFRtard's Avatar
OP
 
Joined: Feb 2008
From: Bremerton

I Ride: 1 of 2 bikes that are trying to kill me
I tried Brothers with no luck. In all fairness they do not sell Kawis, so keeping stock of those parts makes little sense.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-08-2012, 08:31 AM   #10
Endorsed
MMcN49's Avatar
 
Joined: Jul 2012
From: Bainbridge Island, WA

I Ride: 72 BMW R75/5, KIA with over 243K + Miles, (RIP) 07 Buell XB12STT (2)
I’ve never had any service work performed at Cliff’s or Brothers so I can’t comment directly on their workmanship. Over the years as a ferry commuter though I’ve heard quite a few people complain about both.

One of the guys with a Yamaha V-Star fried his starter on a three or four year old bike. Brothers has had it for about 6 weeks now while they’re “Waiting” on a new starter. He is still commuting on his wife’s 125cc scooter.

Legend Harley has a far worst reputation, (deservedly so) than Cliffs or Brothers. My new 07 Buell needed some warranty repair work. Not only could those nitwits not figure out what was wrong with it but in their troubleshooting process broke more stuff. Fortunately I do 99% of my own work.

Service Suggestions:

Pt Townsend Honda & Marine, 360-385-0817. They use to be a Honda motorcycle dealership but gave the dealership up years ago. They have an excellent mechanic who has been to the Honda schools.

Xtream Dremz Motorsports Performance, 360-301-4094
Excellent mechanic, large modern shop.

Both enjoy great local reputations. With some Harley exceptions they will work on just about any new or old bike.

Disclaimer: I have known both for over 30 years and both are good friends of mine.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-08-2012, 09:07 AM   #11
Peg Dragger
Buick_65's Avatar
 
Joined: Mar 2008
From: Poulsbo, WA

I Ride: 1290 SDR, WR250X, SV650
“ Quote:
Originally Posted by VFRtard View Post
I tried Brothers with no luck. In all fairness they do not sell Kawis, so keeping stock of those parts makes little sense.
I agree, however I got my SV oil and air filter there off the shelf. Go figure....

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-08-2012, 09:39 AM   #12
Railer
mcjunky's Avatar
 
Joined: Jun 2005
From: spokane

I Ride: Mille, kx250, kx500 SM, rd400, yz450
Some shops do get parts from other shops

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-08-2012, 01:10 PM   #13
Pit Crew
VFRtard's Avatar
OP
 
Joined: Feb 2008
From: Bremerton

I Ride: 1 of 2 bikes that are trying to kill me
When it comes to service I only trust Faron at Gixxertek.
I still try and check prices around town to do my homework and have an idea of what is available.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-09-2012, 08:35 AM   #14
Railer
WaGigKPN's Avatar
 
Joined: Mar 2012
From: Gig Harbor, WA
Blog Entries: 1

I Ride: 2000 BRP (XR650R)
Cliffs has always been nice to me and given me the time of day. I prefer to go to them with my money.

Brothers always blows me off...I ride Honda so i am forced to deal with them...However, they did price match Amazon when i bought my PR3 rear...the last few interactions with them have been better...

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-09-2012, 02:04 PM   #15
Pit Crew
VFRtard's Avatar
OP
 
Joined: Feb 2008
From: Bremerton

I Ride: 1 of 2 bikes that are trying to kill me
They have always treated me well when talking to them. They just do not stock any parts.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-11-2012, 05:16 AM   #16
Newbie
 
Joined: Jun 2012
From: port orchard, wash.

I Ride: 1983 v65 magna,honda xr650l, suzuki dr250
I am in agreeance also, although they have both gotten better over the years for me. They are service and parts stores not warehouse supply stores and cant fortell what parts are gonna sell or bikes they will service. Parts on the shelf are like dollar bills laying around you cant spend yet!
On a side note robin at wildcat cycle is a killer mechanic, not super fast but way knowlagable. I have always taken a bike there and he will negotiate price if you have something he needs, great guy, doesnt stock tons of parts, but does have some used stuff.

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-17-2012, 10:36 AM   #17
Newbie
 
Joined: Oct 2012
From: Bremerton, WA
I'm not impressed with Cliff's after they told me they didn't know how to change a tire on a Yamaha!

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-17-2012, 10:47 AM   #18
Railer
WaGigKPN's Avatar
 
Joined: Mar 2012
From: Gig Harbor, WA
Blog Entries: 1

I Ride: 2000 BRP (XR650R)
I took my VFR tire to them to change. Its a single swing arm so they couldnt balance it but it was 40 dollars cheaper than Brothers. They also changed a tire on my xr650l when i had it...

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-18-2012, 05:02 AM   #19
Endorsed
ride4zen's Avatar
 
Joined: Jul 2006
From: Kitsap

I Ride: Speed Triple (when it isn't broken)
“ Quote:
Originally Posted by Yamadog View Post
I'm not impressed with Cliff's after they told me they didn't know how to change a tire on a Yamaha!
I don't think you heard what you think you heard...

__________________
Follow PNW Riders on Facebook and Twitter
 
Old 10-18-2012, 06:43 AM   #20
Chicken Strips
KitsapSV1000's Avatar
 
Joined: Mar 2008
From: Port Orchard, WA

I Ride: whatever you let me...
When I had my SV, I never had an issue with getting parts. Oil filter, 15,K service parts, (2 new shims) other parts, hugger, all same day stuff.

Haven't been in there in a while, but they told me when I had my FZ that they could service that as well since they service Yamaha Watercraft, they had access to Yamamha's full catalog.
Never took them up on that, but I've only had a couple of issues.

__________________
Follow PNW Riders on Facebook and Twitter
 
Reply

  PNW Riders > Washington Riders > Westside > Kitsap


Thread Tools
Display Modes



/pnwriders @pnwriders PNW Riders RSS Feed