alpinestar SMX 5 problem

MurderedAsRx · 07-26-2012, 08:01 PM

So the other day these got wet in this beautiful PNW weather, i set them in the laundry room then the sun the next day to dry. now on both feet, right above the big tow there is a lump under the liner. ive fiddled with them trying to smooth it out, or bend back whatever it is that got balled up but no luck. anyone had this happen? its right below the rubber piece on the top of the tow that protects the boot from wear from the shifter. its an extremely uncomfortable spot on both feet. any suggestions? i bought them just over a year ago from RMC and there is no taking them back there....

MurderedAsRx · 07-26-2012, 08:15 PM

or how do i return these or get them repaired?

smonky · 07-26-2012, 10:59 PM

I hear a* has good customer service when you call them. I'm about to test it out myself on a backpack that's falling apart in under 4 months of seldom use. I'd try contacting them via their website and get their phone number as well.

Veloc · 07-27-2012, 06:56 AM

Call A* customer service. Due to the method used to dry them, they may not accept the warranty claim, but it's worth a shot. You'll have to send them back with an RMA before they'll make a decision one way or another.

1-800-727-8277

uncle · 07-27-2012, 07:09 AM

set em in the tub in ankle deep warm water for a while then shove something in the toe to hold it open then dry them out slow

Rock Dodger · 07-27-2012, 07:43 AM

Originally Posted by uncle

set em in the tub in ankle deep warm water for a while then shove something in the toe to hold it open then dry them out slow

Yea! Someone spelled it right!


07-26-2012, 08:01 PM	#1
MurderedAsRx Chicken Strips Joined: Feb 2011 From: Graham/Puyallup I Ride: 2009 Speed Triple, 2008 CRF250R	alpinestar SMX 5 problem So the other day these got wet in this beautiful PNW weather, i set them in the laundry room then the sun the next day to dry. now on both feet, right above the big tow there is a lump under the liner. ive fiddled with them trying to smooth it out, or bend back whatever it is that got balled up but no luck. anyone had this happen? its right below the rubber piece on the top of the tow that protects the boot from wear from the shifter. its an extremely uncomfortable spot on both feet. any suggestions? i bought them just over a year ago from RMC and there is no taking them back there.... __________________ Follow PNW Riders on Facebook and Twitter


07-26-2012, 08:15 PM	#2
MurderedAsRx Chicken Strips Joined: Feb 2011 From: Graham/Puyallup I Ride: 2009 Speed Triple, 2008 CRF250R	or how do i return these or get them repaired? __________________ Follow PNW Riders on Facebook and Twitter


07-26-2012, 10:59 PM	#3
smonky Licensed Joined: May 2010 From: Vancouver WA I Ride: slow, according to Jenn	I hear a* has good customer service when you call them. I'm about to test it out myself on a backpack that's falling apart in under 4 months of seldom use. I'd try contacting them via their website and get their phone number as well. __________________ Follow PNW Riders on Facebook and Twitter


07-27-2012, 06:56 AM	#4
Veloc Peg Dragger Joined: Aug 2011 From: Tanasbourne, OR I Ride: 2008 R6, 2007 S2R 1000	Call A* customer service. Due to the method used to dry them, they may not accept the warranty claim, but it's worth a shot. You'll have to send them back with an RMA before they'll make a decision one way or another. 1-800-727-8277 __________________ Follow PNW Riders on Facebook and Twitter


07-27-2012, 07:09 AM	#5
uncle Chicken Strips Joined: Jan 2007 From: Kennewick WA I Ride: The one with gas in it.....	set em in the tub in ankle deep warm water for a while then shove something in the toe to hold it open then dry them out slow __________________ Follow PNW Riders on Facebook and Twitter

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