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Old 08-16-2012, 11:02 AM   #1
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04CBR's Avatar
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Joined: Jun 2012
From: Lake Forest Park

I Ride: how my grandma taught me
deposit required for factory recall?
Honda has a recall notice for my bike ($5 to anyone who can guess what year/model it is ) because the speedo can be off by as much as 25%, and they gave me two options: pay a $250 deposit, wait for a week or two, drop the bike off on a scheduled service day, and call it good. The other option: drop the bike off for up to 2 weeks with them to avoid paying the $250...

Now, I don't want to lock up $250 for up to two weeks, but at the same time, I kind of like this weather we're having, so it doesn't make sense for me to drop it off for 2 weeks to have them fix it. A 25% error is massive, and a huge safety/legal issue for me personally, and I think they should take full financial responsibility for this. They're a multi-billion dollar corporation, I'm Average Joe with spare change.

Thoughts on how I should approach this? Talk to the store mananger or the district manager? I don't like the idea of being without $250 for a few weeks. No doubt it'll be refunded to me, I just don't think I should lock up those funds...

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Old 08-16-2012, 11:09 AM   #2
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Joined: Oct 2009
From: Skyway

I Ride: '06 KLR 685 with a kick, '99 Viffer: Mary Shelley edition, '81 GL:MSC
have you tried contacting a different stealership?

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Old 08-16-2012, 11:11 AM   #3
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Joined: Jun 2010
From: Ne Portland/Vancouver

I Ride: 2005 ninja 636 2006 drz400sm
2004 cbr now wheres my 5 bucks i take paypal and other major crdit cards!

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Old 08-16-2012, 11:14 AM   #4
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Joined: Apr 2012
From: Lakewood, WA

I Ride: 2011 CB1000R
2004-2005 CBR100rr

Bring it to me in Lakewood and I will get it taken care of for you, but it gonna be a drive for you. Most dealers would like you to leave it with them for the duration of time it takes to get parts, but realisticly, it only take 3 days to get parts from Honda.

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Old 08-16-2012, 11:15 AM   #5
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Joined: Feb 2008
From: Mill Creek, Wa

I Ride: slower than you with a bigger grin!
Why not wait until the shitty weather? Is there a date this has to be done by?

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Old 08-16-2012, 11:17 AM   #6
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Joined: Apr 2011
From: Seattle, WA

I Ride: for OPRT
Buy a spedohealer or speedrd and correct it 100%. Even after the stealership "fixes" it, it is going to be off by a fair margin.

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Old 08-16-2012, 11:18 AM   #7
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Joined: Apr 2012
From: Lakewood, WA

I Ride: 2011 CB1000R
Recalls are forever, Service updates have a time limit.

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Old 08-16-2012, 11:19 AM   #8
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Joined: Mar 2009
From: Spokane Valley

I Ride: Suzuki Boulevard C90, Suzuki DRZ400E, My Wife's Scooter
Put the deposit on a credit card at the start of the billing cycle, and let them front Honda the $250 for 30 days.

And speedometers are not required equipment (at least in WA,) so no legal issue.

KevinD

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Old 08-16-2012, 11:35 AM   #9
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Joined: Apr 2012
From: Lakewood, WA

I Ride: 2011 CB1000R
You can thank the UNECE Regulation 39 for your speedo errors. It allows for a 10% over speedo reading, but never a reading lower than the actual speed traveled. Manufactures must compensate for extreme tire wear and any other factors as well as some wiggle room for speedo readings.

In the case of the CBR1000rr the readings were up to 25% off and federally required to correct the situation.

Also I never personally understood the Stealership comments I always see thrown around, I know there are some really bad apples out there but I'm just here to help. I work at a dealership, which prides itself in customer service.

Moral of the story, call another dealer as suggested above.

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Old 08-16-2012, 11:44 AM   #10
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Joined: Jun 2012
From: Lake Forest Park

I Ride: how my grandma taught me
“ Quote:
Originally Posted by metricinch View Post
have you tried contacting a different stealership?
... No. I haven't. Good idea, though.

“ Quote:
Originally Posted by Grantizzle View Post
Why not wait until the shitty weather? Is there a date this has to be done by?
I could wait until the shitty weather, but I'm not comfortable riding around knowing my speedo is off by 25% - I'm awful at crunching numbers, and would rather not worry about getting a ticket for something that Honda will replace for free.

“ Quote:
Originally Posted by KevinD View Post
Put the deposit on a credit card at the start of the billing cycle, and let them front Honda the $250 for 30 days.

And speedometers are not required equipment (at least in WA,) so no legal issue.

KevinD
I don't have a credit card, but this is actually a very good idea. I might even apply for one just to cover shit like this.

“ Quote:
Originally Posted by CBR1000work
Also I never personally understood the Stealership comments I always see thrown around, I know there are some really bad apples out there but I'm just here to help. I work at a dealership, which prides itself in customer service.

Moral of the story, call another dealer as suggested above.
Good idea. And yes, I agree with the comments about stealerships - most people are nice and hard-working, but live under an umbrella of negativity because most of their jackass customers expect a shoe shining and no more than a fifteen second oil change.

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Old 08-16-2012, 11:49 AM   #11
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Joined: Mar 2008
From: SE Portland / Bucerias, Nayarit Mx

I Ride: 03' CBR1100XX, 84 GL1200A
Yeah, that $250 deposit sounds like a bad dealership experience in the making. What has that dealership done to the national supplier that causes a 2-week wait for parts???

Strongly suggest you go somewhere else, or buy a speedo healer. PLUS, if your speedo was off that much, you would definitely notice it. Mine is off by 9-10% and that is clearly noticeable.


And Kevin is right, many states require a speed measuring device, and a tachometer is the loophole.

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Old 08-16-2012, 12:02 PM   #12
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Joined: Oct 2009
From: Skyway

I Ride: '06 KLR 685 with a kick, '99 Viffer: Mary Shelley edition, '81 GL:MSC
“ Quote:
Originally Posted by CB1000work View Post
Also I never personally understood the Stealership comments I always see thrown around, I know there are some really bad apples out there but I'm just here to help. I work at a dealership, which prides itself in customer service.

Moral of the story, call another dealer as suggested above.
because most of them are out to rape people's wallets.

if you work for one of the few good ones then i applaud you for having (some)scruples.



oh and for a cheap way to get by is a bicycle speedo. they are cheap and many of them go up to the legal speed limit, which is what you are seeming to be worried about.

edit: http://www.amazon.com/Schwinn-SW654-...le+speedometer
$10 bucks and goes to 99mph...

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Last edited by metricinch; 08-16-2012 at 12:07 PM..
 
Old 08-16-2012, 12:45 PM   #13
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Joined: Jun 2012
From: Lake Forest Park

I Ride: how my grandma taught me
Thanks fellas.

I'm going to butt heads with the dealership to see if they can cover me. If not, I'll pull out some super technical jargon to get them so confused they'll HAVE to say yes.

Excuse me, sir, my motorized bicyclical gyroscopically rotating mechanical machinery is malfunctioning to a federally mandated inadequately unsafe and extreme degree of danger. Oh, it's also shiny and red. So fix it.

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Old 08-16-2012, 01:14 PM   #14
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Joined: Mar 2009
From: Spokane Valley

I Ride: Suzuki Boulevard C90, Suzuki DRZ400E, My Wife's Scooter
“ Quote:
Originally Posted by 04CBR View Post
Oh, it's also shiny and red. So fix it.
Better be careful: they'll spray paint it flat black!


KevinD

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Old 08-16-2012, 01:19 PM   #15
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Joined: Aug 2008
From: Where the snow falls
Blog Entries: 3

I Ride: one with two wheels
So, to give you a little crap, has the speedo been off for 8 years, and now you don't want to wait 8 more weeks?

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Old 08-16-2012, 01:38 PM   #16
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Joined: May 2011
From: LaCenter, WA

I Ride: 2003 Copper SV1K
If it were me, I'd be calling Honda Corporate of America and talking to them about this dealership. They aren't supposed to charge you for recalls......

If you don't want to do that, go talk to a manager and ask them why they are charging for a free service. Sounds like complete and utter bullshit to me. Take it somewhere else.

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Old 08-16-2012, 01:41 PM   #17
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peddy's Avatar
 
Joined: Nov 2007
From: Sumner, WA

I Ride: V star 950
Maybe, but did he know it's been off all this time? I don't think so.

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Old 08-16-2012, 01:41 PM   #18
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Joined: Mar 2011
From: Hillsboro, Oregon

I Ride: 2007 Z1000
“ Quote:
Originally Posted by blueline15 View Post
So, to give you a little crap, has the speedo been off for 8 years, and now you don't want to wait 8 more weeks?
Maybe he just bought it?

Oh, and if you speedo-heal the spedometer by 25%, now your odometer (which WAS correct) will now be off by 25%.... but hey, "25% less" miles on the bike when you sell it!

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Old 08-16-2012, 01:42 PM   #19
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Joined: Dec 2009
From: Bothell, WA

I Ride: BMW S1000RR, BMW K1200GT, H-D Dyna Wide Glide, Suzuki DR650
You must be talking to Lake City Honda (< 3 miles from your home). I wouldn't give those fucktards the time of day.

Try Ride Motorsports in Woodenville ( ~ 7 miles), or Everett Honda ( ~ 8 miles).

Biggest help you could offer is to expose the bastard stealership. And I don't even own a Honda.

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Last edited by k4xbeemer; 08-16-2012 at 01:47 PM..
 
Old 08-16-2012, 01:53 PM   #20
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Joined: Aug 2008
From: Where the snow falls
Blog Entries: 3

I Ride: one with two wheels
“ Quote:
Originally Posted by ELI the ICE man View Post
Maybe he just bought it?

Oh, and if you speedo-heal the spedometer by 25%, now your odometer (which WAS correct) will now be off by 25%.... but hey, "25% less" miles on the bike when you sell it!
The point being its not the end of the world either way. My truck speedo is all fucked up because of gearing and tires, the faster you go the more it's off. But it's old enough and I bought it that way I don't care to fix it.

The speedo in our other car currently isn't working either. (borrowed car while mine sits in Washington, don't ask long story)

It's not hard to judge your speed and stay away from tickets without a working speedo.

Plus, I wouldn't do business with a dealer who laid out those terms, but that wasn't what the OP was asking about.

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