What options do I have for missing parts/package from a private seller?

September 7th, 2014 I paid a seller via PayPal for two parts. The parts were advertised on another forum. They were packaged and shipped out on the 8th. Seller gave me a tracking number and the last it shows, they left New Jersey on September 19th, 2014. I live in England and they were sent to my APO(Military overseas address). It should not have taken this long. Reason I know this, is that I also bought some more parts from this same seller one week later and those parts came in the mail within that same week.

So, I'm assuming that the first package I paid for is either lost or misplaced. I contacted the seller about this lost package on October 2nd, 2014 to see if there is anything he could do on his end. He said to me that he would see what he can do, but I have not heard from him since then. I was going to make a claim on PayPal today, but when I tried, it stated that I can't dispute this purchase because it was not for any goods or services. How is this not considered goods?

Anyways, what are any other options I can do to get this resolved?

Is this all my problem for the possible missing package? Could the seller have faked a tracking number or not have sent the parts in anyway?

I'm kinda lost as what I can do about it. I live in England and am very limited on who I can contact at the USPS, especially by phone.

 

Then thats why I can't dispute it. I've never realized that when gifting it. Lesson learned on that one when seller's ask to gift it.

I really don't think the seller did anything malicious on this. he even emailed me after he sent out the first package to tell me he owes me money because he quoted me to high for shipping originally. Thats why I bought a couple more parts from him a week later at a discount.

I haven't talked to anyone at our base post office yet. A route I will try when I'm next on base there. My hopes are low on this one though, as the workers there are known to be very incompetent.

 

Yeah it's a lesson learned on that.

Command? Lol I have no command, wife is the one in the military now.

 

Was able to just get a response from the seller. He said he's actually making a claim with USPS and also has another claim going on with them right now. So sounds like he's actually doing something about it on his end.

 

I understand things can take a long time, but like I said in the original post I bought more parts from him a week later and those parts arrived within a week from purchasing them. Also, I'm at about 40 days now from the time I bought the first set of parts. I've even had '67 Mustang panels and parts for my Boss arrive within 7 days from his purchase date.

Update: a claim has been filed with USPS, so hopefully it will get sorted

 

As of right now the seller made a claim with USPS and forwarded all the information he has received from them. I suppose, now it's just a waiting game.